A19.  A “deficiency letter” is the written notice sent to an applicant after a thorough review of his or her application has been conducted. This letter identifies the specific areas of deficiency and provides general guidance on how to address the deficiencies. The letter also provides other licensing options if applicable. For example, if an applicant applies for a General Contractor license and submits only residential projects, staff will recommend that the applicant apply as a residential basic contractor or submit qualifying general contracting projects.